Benefits of text API for eCommerce
Texting is omnipresent and has a wide reach. Therefore, you can target a large audience through texts. What makes texting authentic is that it’s personal and direct. As an e-store owner, you can make the most from e-commerce texting. It’s worth the hype as you can learn its benefits and use cases down here:
Payment information texts
When your customer uses their cards to shop online, they deserve a confirmation. Ecommerce texting allows you to send these updates as soon as you receive the payment. This helps the customer keep a record of their payments along with their order number.
If you ever shopped online then you know the excitement and anxiety of receiving the order. The only thing that makes it bearable is the updates that you get. Ecommerce stores can set up an API to send delivery updates. These can be on the day of the delivery so that they are ready to receive the order. Moreover, if there is a delay, send an update on that too. This allows customers to be mentally prepared. Updates fall under customer satisfaction and eventually – retention.
Flash sales/ Time-sensitive offers
As a marketer, you probably know that flash sale and time-limited offers are game-changer. They create a sense of urgency that results in fear of missing out which leads to impulse buying. These offers from favorite brands on favorite products are crazy enticing. You can send coupons and flash sales text to drive enormous sales. Since texts are a powerful engaging tool, they lure customers to your brand. This results in long-lasting customer loyalty.
Promotional texts
You can send promotional texts by using an integrated API. For instance: you can inform customers about new products at your e-shop. Moreover, you can offer them discounts on their purchases. Since text messages are direct and instant, you can receive almost instant ROIs. Moreover, if you use a service like USMS-GH, you can also send out MMS promotions. Another way to go about it is to add the link to your e-store in the message. This way, your audience can make direct purchases.
Customer satisfaction
Customers’ feedback is an integral part of any marketing strategy. Text API offers two-way messaging that helps you take feedback from the customers. Furthermore, you can send surveys and polls to the customer about best-selling products. This way you’ll learn about their opinion and it also has a positive impact. Begin eCommerce texting with USMS-GH. If you haven’t already integrated API to your e-store, it’s time to consider it now. Learn how to register for free and get started. Boost your e-store with enormous sales via eCommerce texting API. Integrate now with USMS-GH and see the wonders of it. USMS-GH gives you a reliable API service to send out messages instantly. Follow us on Facebook and Instagram for more. Find video tutorials on our YouTube Page: Urhitech Enterprise. For further assistance, feel free to contact support.