Frequently Asked Questions
Please click on the links below to view our responses to the frequently asked questions.
USMS-GH is a user friendly, simple and very convenient platform for sending Bulk SMS, MMS, Voice SMS, email and WhatsApp to multiple phone numbers, contacts or accounts with a single click.
USMS-GH allows you to send messages using your own Sender ID (customized names). All you need to do is sign-up, subscribe to a plan and enjoy the service.
To sign up, simply visit www.usmsgh.com and click on the “CLIENT LOGIN” option on the top right corner of your browser. Fill in the required details and click “Register” below the information provided.
USMS-GH does not cover only your local country. Our services covers 100s of countries.
Check pricing country’s we cover.
Our SMS cost depends on the package purchased. However, our prices per credit(150 characters) ranges from as low as GHS 0.02- as high as GHS 0.026.
You can find more on our pricing page
SMS messages sent via our SMS gateway are typically delivered to a mobile phone number within 15 seconds.
In some cases delivery may take up to 3 minutes depending on the network routing of SMS messages, the number of SMS messages sent in a batch, or other factors. For more information on delivery speed for large volumes, please contact Support.
Yes we do.
You will be able to see your delivery report for as long as you keep the sent SMS message in your Sent items box.
A delivery report will indicate the status of a sent message, for example: Delivered to Mobile, Delivered Upstream or Failed.
Yes you can Schedule your SMS messages to be sent at a later date and time in the future.
Receive reply is available for specific features like keyword messaging and chatbox, but not available for general Bulk messaging.
Sender ID is the way you wish your recipients should identify you (the sender). It is usually the name of your organization, business or group. It can also be a short code or alpha-numeric combination of characters.
After signing up and purchasing a plan, YOU NEED TO REQUEST FOR A SENDER ID to be activated for you to use. Once you have your sender ID activated, it will be available for use.
You can import contacts from excel documents or .csv file formats.
You can also add contacts directly from dashboard.
First go to your contact group on your dashboard
Then add new contact group
Navigate to the contact tab
Click on Import
Import .csv or excel file
Contact groups come in handy when you have to send message to only specific or selected contacts. You can create a group and keep them there so you don’t have to enter them all over when next you need to send message to the same group of people.
Yes.
You can create and save templates of recurring messages for future. You don’t have to type same message all over all the time.
Yes.
Developers can find documentation under API integration on the dashboard.
Yes.
You can make use of our custom URL or keyword messaging to sign up people to your contact groups or lists.
Send us Message
Need assistance? Contact Us
Our system is user friendly, however, if you need assistance, We are available to assist you.